Your order shipment
Packages are SHIPPED within 3 working days maximum (usually the next working day) after receipt of your payment.
Orders are shipped via Colissimo International with tracking and against signature, usually DELIVERED after 2 full working days for FRANCE (continental France), 3-7 working days for the rest of Europe.
The parcels are properly packaged to protect the lamps and tubes. All are wrapped in black plastic film, sealed and discrete (no external information on the product).
Product returns are allowed withinn 14 days after product is received. Refund of product only: return shipping fees at your charge and initial shipping fees are not refunded. Please ask for procedure on firstname.lastname@example.org.
All our products have a 1 year warranty.
Products will be replaced or repaired.